Upon receiving my order I found that I had requested the wrong size and was not happy with the style. I received an answer within 12 hours to my e-mail inquiry about exchange policies. I returned my order by UPS and received replacements within 3 days. No muss, no fuss, no bother. The whole process of ordering, e-mail and replacement took less time than most companies would take sending out the initial order. And less time than a few would take responding to an e-mail. I am very impressed.
Testimonial from S. R.eden